Privacy
Privacy policy
At ClawMee Sherbrooke we collect the minimum information we need and protect it in accordance with Law 25 (Quebec's Act to modernize legislative provisions respecting the protection of personal information).
Last updated: June 29, 2026
Person in charge of protecting personal information
ClawMee Sherbrooke's management acts as the person in charge of protecting personal information. For any question about this policy or your information, email us at [email protected] or call (819) 565-2085.
What we collect
We only collect personal information when you fill out our booking form or contact us. This includes:
- your name;
- your email address;
- your phone number;
- your request details (preferred date, number of guests, message) — these fields are optional.
We use no advertising, no analytics tools and no tracking or profiling cookies. No profile is built about you.
Why we use it
Your information is used only to answer your request, confirm availability and organize your party or event. We never sell or rent your information to anyone.
Your consent
By sending us the form, you consent to our using your information for the purposes described above. You may withdraw your consent at any time by emailing [email protected].
Sharing and hosting outside Quebec
Our form is processed by Web3Forms, a service that delivers your requests to us by email. For this purpose, your information may be processed or stored on servers located outside Quebec. The map shown in our footer is provided by Google Maps. Apart from these providers, we do not share your information with any third party.
How long we keep it
We keep your request only as long as needed to follow up on it, then delete it once it is no longer useful, unless a legal obligation requires us to keep it longer.
Security
We take reasonable measures to protect your information against loss, unauthorized access and disclosure. In the event of a confidentiality incident posing a risk of serious harm, we will take the steps required by Law 25.
Your rights
Under Law 25, you have the right to:
- access the information we hold about you;
- have it corrected if it is inaccurate or incomplete;
- withdraw your consent to its use.
To exercise these rights, email us at [email protected]. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec.
Changes
We may update this policy. The "last updated" date above shows the version in effect.